HOW LONG WILL MY DELIVERY TAKE?
Delivery times vary between all products as most of our items are handmade to order. Product lead times are as follows, please note a delivery estimate will be provided upon checkout:
Mattresses usually 3-5 working days (Rolled) 5-10 working days (unrolled)
Headboards usually 15-20 working days
Bed frames usually 40-45 working days
The above lead times are solely provided as a general estimate. You will see a more accurate estimation of the delivery time for your order once you reach the checkout page so you can make an informed decision prior to paying for your order.
You will receive regular updates about your order with delivery tracking via the email address you provided at the time of purchase. You can also contact us directly to track your order on 01484 949 354 or email us at email@example.com.
Free standard UK mainland delivery although some remote area restrictions apply. For these areas, an additional charge may be required. Due to current Covid secure restrictions on our couriers, most deliveries will be to the doorstep only and the courier will not be able to enter your property. The below postcodes areas will be subject to longer delivery lead times and additional charges:
All AB, DD, IV, KW & PH areas
PA21 – PA38
PA42 – PA59
Unfortunately due to current restrictions, we are unable to offer a delivery service to any offshore postcodes.
NOTE: Please do not dispose of your old bed or mattress until the new one arrives and you are happy with it. We do our best to provide the best customer experience possible, but we do rely on third-party couriers to deliver the products and they sometimes make mistakes. We don’t want our customers to be without a bed.